Frequently Asked Questions

Find answers to commonly asked questions about our pet cremation services and packages.

How do I know this is my pet?

At Pet Love, we treat each loved one with the same dignity and respect as we would our own. Our TrueTag360 software ensures that your pet is carefully tracked and identified at every stage of the process. For more information on our chain-of-custody see our About Us Page.

Do we provide euthanasia services?

Our primary focus is on the cremation process. If you require euthanasia services, please contact us, and we will be happy to refer you to one of our trusted partner clinics.

What services do you offer?

We provide a range of services including private and communal cremations, as well as transportation and viewing services. Our approach is customized to meet the unique needs your family.

What is the turn around time?

The turnaround time can vary depending on where we receive your pet and the specific services you request. For all walk-ins and most clinics, our standard processing time is approximately 3 business days from the moment we finalize services.

How much do you charge for cremation?

We offer competitive rates based on your loved one's weight. Check out our Memorial Services page for more information.

Where are you located?

We are conveniently located just a few miles from the Braves stadium in Smyrna, GA.

Still have questions?

Contact us for more information.